Managing your Customer Data has never been easier!

Interact with your customers

 
  • Build any number of customer enquiry web form without any programming
  • Easily add your web forms to a web page hosted at Online Business Console or any other hosting company
  • Use customizable business workflows to setup notifications via email or SMS when customers enquire
  • Use the Customer Report Generator to dice and slice your customer database

Integrated Customer Database

  • Grow your customer databased every time your customers enquire or interact with your website
  • Keep a history of all past customer enquiries
  • Allow customers to view their past enquiries via secure "member only" areas (All-in-One solution only)
  • Allow customers to keep their details updated via secure "member only" areas (All-in-One solution only)
  • View on a per customer basis details on every action they've taken on your site
  • Customize and extend the Customer Database to suit your business (All-in-One solution only)

Web Form Builder

  • Build customer enquiry web forms without any programming
  • Add any number of custom fields to your web form to suit your business
  • Automatically captures and populates every enquiry in your customer database
  • Use built-in business workflow framework to automate follow-up, set reminders and escalation rules. Choose to be notified via email and/or SMS.
  • Report on web form submissions including custom fields and easily export to Microsoft Excel
  • Allow customers to upload files within web forms
  • Allow real-time credit card processing within web forms, e.g. process donations (All-in-One solution only)
  • Allow refer-a-friend functionality within web forms
  • Add Image Verification to web forms to stop spam submissions by bots
  • Allow customers to subscribe to one or more campaign lists within web form (All-in-One solution only)
  • Automatically subscribe customer to a Secure Zone upon submission of a web form
  • Easily add web form to any web page hosted at GB or elsewhere
  • Customize the landing page customers see after submitting an enquiry
  • Customize auto responder email sent to customers after they make an enquiry

Lead Management Reporting

  • Sophisticated customer reporting framework.
  • Filter on any system or custom field
  • Save any report and run later
  • Export any report to Microsoft Excel for further analysis
Web Design & Development
Content Management
E-Commerce Solutions
Email Marketing
Search Engine Optimisation
Social Media Tools
CRM - Know your Customers!
Advanced Features
Business Management Systems

"Guys - these KPI Dashboards are terrific. I am so happy! These are exactly what I was looking for. Loved the way you separated out the financial data that spread over 2 years - much clearer - but just wanted to say thank you both very much. Cheers Tracey"


Tracey MacDonald - Central West Catchment Management Authority
http://cw.cma.nsw.gov.au/

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Adobe Business Catalyst intergen - Intelligent Business