eCommerce Features

 

Main Features of eCommerce

• Sell real products or e-Products
• Give individualized discounts to any customer for any catalogue
• Integrated customer database that grows as customers buy or interact with your online shop
• Inventory Control
• Cross and upsell features
• Multi-currency support
• Sell Gift Vouchers
• SEO integration into Google, Yahoo and Windows Live
• Sophisticated ready-to-go reporting, no need to add any code to your web pages
• Limitless customizability

 

Integrated Customer Database

• Keep a history of all past customer purchases
• Give loyal customers individualized discounts. You can apply a different discount for every catalogue and every customer
• Allow customers to view their past orders and even redownload any e-Products previously purchases via secure "member only" areas (All-in-One solution only)
• Setup reoccurring orders and payments. Automatically emails invoices to customers
• Customize and extend the Customer Database to suit your business (All-in-One solution only)

 

Catalogues & Products

• Setup an unlimited number of Catalogues & Products
• Set Release and Expiry on any Catalogue or Product
• Sell e-Products. Limit how many times and where they can be downloaded from
• Set product weight / volume for any product to control the shipping options that are displayed
• In addition to the 2 default images for every product, choose up to 10 preview images for any product. The system will automatically generate thumbnails
• Use Buy and/or Get-a-Quote option for checkout. Buy option will force customer to pay for goods. Quote option
• Make any catalogue secure (All-in-One solution only)
• Selectively hide prices. For any catalogue hide product prices on the public site and display for existing customers
• Configure the order in which catalogues or products are ordered (put popular products first)
• Use sophisticated product search module to allow customers to search by keywords, within a catalogue, within a price range and choose how they want the products listed
• Put any product On Sale. This crosses out the products retail price. E.g. was $199 now only $99.
• Collect customer comments on any product (All-in-One solution only)
• System utilizes Ajax technology for better customer experience

 

Easier management of your Online Shop

• For faster management use Import feature to manage your entire online shop including products, pricing, catalogues, grouping, inventory control and more from a single Excel file
• Export your entire product catalogue in one click. Make changes and re-import
• Or use web-based interface to manage your online shop

 

eCommerce Reporting

• Sophisticated e-commerce reporting framework
• Sophisticated customer reporting framework
• Track sales and payments
• Track abandon rates and where customers abandon in online shop
• Report on top Catalogues and Products. By amount or quantity sold
• Report on Shipping Options and popularity
• Report on Discount Codes and redemption
• Detailed visitors reporting including new vs returning, location, IP address, Spy Lens and more
• Geo-location reporting. See a map of the world world
• Track usage for any catalogue or on an aggregate basis
• Track usage for any product or on an aggregate basis
• Save any report and run later
• Export any report to Microsoft Excel for further analysis

 

Customize your Online Shop

• Limitless customizability of the online shop and the checkout process
• Limitless customizability of invoice / quotes emailed to customers

 

Inventory Control & Drop Shipping

• Complete inventory control. Optionally hide products from shop if out of stock
• Allow any out-of-stock product to be pre-ordered
• Set re-order threshold and be notified when product stock level falls below a certain quantity
• Enable drop shipping on any product and automatically notify suppliers to fulfill customer orders

 

Multi-Currency Support

• Sell global, act local with multi-currency support
• Set prices for products in any currency
• Setup shipping options for various countries
• Setup tax codes for various countries
• Support for many payment gateways throughout the world

 

Upsell, Cross sell and Product Grouping

• Group similar products together, e.g. By size or by color, Small Shirt, Medium Shirt, Large Shirt
• Increase sales using Cross/Upsell by relating products together. E.g. relate cell phone with charger and car kit.
• Display related products separately or as checkboxes so the customer can add them to cart at the same time as buying the main product
• Or use product attributes to create any number of drop downs to collect information from customers when they add products to the cart, e.g. Size, Color, Style, Gender

 

Affiliate Programs

• Setup any number of Affiliate Programs
• Report across an Affiliate Program or measure an individual affiliate's performance
• Reward your affiliates based on the actions the customers they refer make, e.g. purchases made (and amounts), enquiries made etc.
• Easily email Affiliate Program details to subscribers of an Affiliate Program

 

Gift Vouchers

• Create any number of Gift Vouchers with any dollar value
• Gift Vouchers can be redeemed to buy products in your online shop

 

Payment Gateways

• Integrated with popular payment gateways throughout the world  - including EWAY  - Australia's leading payment gateway
• Offer COD / Check options at checkout
• Offer PayPal as a separate payment gateway
• Integrated with World Pay for a wide range of currency support
• Google Checkout
• Use Process Offline and process payment using existing POS system

 

Discount Codes

• Create any number of discount codes
• Set your own discount rates
• Set release and expiry of discount codes

 

Shipping Options

• Setup any number of shipping options for different countries
• Set minimum and maximum weight and volume restrictions for any shipping option
• Apply your tax code/rate to any shipping option
• Integrated with USPS, FedEx and Australia Post for real-time shipping charge calculation

 

Tax Codes

• Create any number of tax codes and rates for any country that you operate
• Apply tax codes easily to products and shipping charges

 

XML Feeds

• XML feed of all products to use with 3rd party affiliate network such as ClixGalore

Please note - Not all features are available as part of a standard package, customisation fees will apply for many items listed above, please speak to our team for further information.